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Customer Service Representative

Company: Express Freight Finance
Location: Bountiful
Posted on: May 9, 2022

Job Description:

Job Description At Express Freight, we wake up every day with one goal in mind: to help our clients in the trucking industry get smarter one day and one mile at a time. To accomplish this, we provide financial and data services to the commercial trucking industry designed to solve their thorniest issues. We---re growing quickly having recently exceeded $1B in financing transactions with a 30% increase in annual customers and 35% YoY revenue growth. And we---re just getting started. We are currently seeking outgoing, results-oriented customer service professionals to join our growing team. The ideal candidate will have excellent communication skills, a positive attitude and friendly demeanor. Customer Service Representatives are responsible for a overseeing the handling of all funding activities for a group of assigned accounts. Customer Service Representatives are the main point of contact for Express Freight Finance clients and are responsible for managing all aspects of the relationship. Responsibilities: -- Process and review funding requests for clients -- Review client performance and client analysis -- Manage client relationships -- Identify potential red flags and issues and communicate information to the Operations Manager Requirements: -- Prior business to business customer service experience -- Computer proficient and a working knowledge of Microsoft Office products -- Ability to multitask and prioritize competing agendas -- Ability to self-manage and be proactive -- Fluent Spanish/English bilingual skills preferred but not required Company Description Express Freight Finance is a leading provider of financial services to the transportation industry. At Express Freight, we wake up every day with one goal in mind: to help our clients in the trucking industry get smarter one day and one mile at a time. To accomplish this, we provide financial and data services to the commercial trucking industry designed to solve their thorniest issues. We are looking for candidates interested in joining our dynamic and growing company. Express Freight Finance offers a career-enhancing experience with competitive pay, incentives, and more.

Keywords: Express Freight Finance, Bountiful , Customer Service Representative, Hospitality & Tourism , Bountiful, Utah

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