Dynamics AI Engineer
Company: MKS2 Technologies
Location: Salt Lake City
Posted on: February 21, 2026
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Job Description:
Job Description Job Description MKS2 Technologies, LLC, an
award-winning high growth small business, creates innovative and
customer-centric technology solutions in the areas of Cyber
Security, Instructional Design and Training, Software Engineering
and IT Support Services to improve the security and well-being of
our clients. Our commitment to excellence and our "Mission First"
orientation has resulted in steady growth and an expanding client
base across government agencies. We have employees nationwide and
for the past three consecutive years were named one of the fastest
growing Veteran-owned companies in the nation. Please take a moment
to browse through our website and learn more about what it means to
serve with MKS2. Role Overview The AI Engineer will design,
develop, and deploy advanced artificial intelligence
solutions—including Microsoft Copilot capabilities—within the
Dynamics 365 ecosystem. This role requires hands-on experience
customizing AI-driven processes, integrating with Dynamics 365
(Power Platform, Dataverse), and collaborating with
cross-functional teams to deliver automation and enhanced user
experiences. The engineer will focus on CRM and healthcare-related
applications, particularly those supporting call center operations,
ensuring intelligent automation, streamlined workflows, and
improved patient or customer service outcomes in regulated
environments. Key Responsibilities Copilot & Dynamics Integration:
Design, build, and enhance Microsoft Copilot (out-of-the-box and
custom) features within Dynamics 365 for case management and
business processes. AI Solution Development: Create machine
learning models, NLP solutions, and data-driven automation
supporting Copilot and Dynamics workloads. Custom AI
Implementation: Architect and deploy custom AI models or algorithms
tailored to unique business or VA requirements, ensuring seamless
integration with Dynamics 365 and related systems. Data
Engineering: Prepare, process, and analyze data from Dataverse,
Power Platform, and external VA systems to enable AI capabilities.
Prototyping & POCs: Translate business requirements into
proof-of-concept Copilot use cases; demo, refine, and iterate
solutions. Testing & Validation: Lead testing, performance
monitoring, and real-world validation of AI solutions.
Documentation & Training: Produce documentation and support
end-user training and solution handoff to operations teams.
Continuous Improvement: Monitor solution performance, gather
feedback, and recommend enhancements while staying current on
Microsoft/Azure AI advancements. Compliance & Security: Ensure all
AI solutions adhere to VA, federal, and organizational standards
for privacy, security, and ethical AI use. Required Qualifications
Bachelor's or Master's degree in Computer Science, Engineering, or
related STEM field. 3 years of hands-on AI/ML engineering
experience within enterprise or cloud environments. Expertise with
Microsoft Azure AI services (AI Builder, Azure Cognitive Services,
Power Platform AI integrations). Experience with Dynamics 365 APIs
and developing custom plugins/extensions. Strong development skills
in Python and/or C#. Familiarity with NLP, ML model deployment, and
data engineering best practices. Experience working in Agile Scrum
environments and cross-functional teams. Excellent communication
skills for interfacing with technical and business stakeholders.
Preferred Skills Microsoft certifications (Azure AI Engineer
Associate, Power Platform certifications). Experience supporting
government or healthcare environments (VA preferred). Prior
experience deploying Copilot or similar Microsoft AI-driven
automations. Understanding of Power BI and integrating AI outputs
into dashboards. Success Indicators Delivery of Copilot-enabled
processes that improve user efficiency and insight. Ability to
rapidly prototype and iterate on business-driven AI solutions.
Strong documentation, training, and knowledge transfer to end-users
and stakeholders. Fully Remote | Department of Veterans Affairs
Support Salary: $135,000–$150,000 Diversity creates a healthier
atmosphere: MKS2 Technologies is proud to be an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.
Keywords: MKS2 Technologies, Bountiful , Dynamics AI Engineer, IT / Software / Systems , Salt Lake City, Utah
