BountifulRecruiter Since 2001
the smart solution for Bountiful jobs

Call Center Representative

Company: Teleperformance
Location: Bountiful
Posted on: October 14, 2020

Job Description:

BEST PLACE FOR PEOPLE

Join us in making connections.

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

What You Will Do:



  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price plan

    What You Will Bring:
  • 6 months Contact Center experience preferred
  • One year previous customer service experience required
  • Must be at least 18 years of age
  • Type 25 wpm
  • High School Graduate or GED
  • Logical problem solving skills and ability to multi-task
  • Proven oral and written communication skills
  • Must have availability to work various shifts
  • Ability to use Windows operating systems and navigate between various windows
  • Ability to work under pressure
  • Continuously demonstrate a high sense of urgency
  • Must have a keen sense of attention to detail, taking the initiative.
  • Must be able to pass a Federal Background Check and Drug testing
  • Possess a high level of Professionalism
  • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
  • Ability to understand and empathize with customers issues.Teleperformance offers outstanding support to our team.

    You are the reason for this companys success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Bountiful , Call Center Representative, Other , Bountiful, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Company Truck Driver
Description: Job Description Drive With Pride And Enjoy Strong Earnings For Today And Tomorrow Founded
Company: Pride Transport
Location: Riverton
Posted on: 10/26/2020

Tractor Trailer Driver
Description: Job Description 25.00 per hour for Seasonal Tractor Trailer Drivers UPS is hiring
Company: United Parcel Service
Location: South Jordan
Posted on: 10/26/2020

Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: South Jordan
Posted on: 10/26/2020


Warehouse Worker - Package Handler
Description: Job Description 16.50/hr. paid weekly for Pre-load Package Handlers Shift: Sunrise/Preload 3:30 AM - 9:30 AM Twilight 5:00 PM - 10:00 PM WAREHOUSE WORKER - PACKAGE HANDLER Find out what you'll (more...)
Company: United Parcel Service
Location: Riverton
Posted on: 10/26/2020

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like
Company: Shipt
Location: South Jordan
Posted on: 10/26/2020

Freight/Receiving
Description: Job Description Position Purpose: Associates in Freight/Receiving positions ensure
Company: The Home Depot
Location: South Jordan
Posted on: 10/26/2020

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: South Jordan
Posted on: 10/26/2020

Shopper – Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: South Jordan
Posted on: 10/26/2020

Truck Driver - CDL Class A/Touch Freight - Penske Logistics
Description: Description: What s the Job Ready to put your truck-driving career in high gear Make the shift and fuel your career as a CDL Class A/Touch Freight Truck Driver for Penske. When you join Penske, you (more...)
Company: Penske Truck Leasing
Location: Riverton
Posted on: 10/26/2020

Freight/Receiving
Description: Freight/Receiving 316489996 South Jordan, Utah, US, 84095 Position Purpose: Associates in
Company: The Home Depot
Location: South Jordan
Posted on: 10/26/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Bountiful RSS job feeds