Sr. Property Adjuster (field) - Southern Salt Lake City, UT
Posted on: May 14, 2022
Purpose of Job **Company Vehicle Provided**
**Looking for experienced Sr. Property Adjusters in the Southern
Salt Lake City, UT area to join USAA**
Adjusters in this role will focus on utilizing technology and desk
adjusting for a virtual first approach to inspections and claims
handling and will also be responsible for physically inspecting
losses within their locally assigned territory. Adjusters in this
role may expect to travel outside of their local territory to
respond to catastrophes in other regions when needed.
Within defined guidelines and framework, investigates, evaluates,
negotiates, and settles complex property insurance claims presented
by or against our members. Confirms/analyzes coverage, recognizes
liability exposure and negotiates equitable settlement in
compliance with all state regulatory requirements. Recognizes and
empathizes with members' life events, as appropriate.
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
Identifies and manages existing and emerging risks that stem from
business activities and the job role.
Ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Manage assigned claims caseload comprised of claims with complex
damages including specialty claims. Updates initial reserve
Partners with vendors and internal business partners to facilitate
complex claims. May also involve external regulatory coordination
to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various
sources, including the insured, third parties, and external
Proactively identifies and engages in additional confirmation of
potential discrepancies involving complicated situations.
Serves as a resource for less experienced staff, providing informal
coaching as appropriate.
Identifies coverage concerns, reviews prior loss history,
determines and creates Special Investigation Unit (SIU) referrals,
when appropriate Determines coverage through analyzing information
involving complex policy terms and contingencies.
Communicates with insured about coverage or any issues that involve
additional information or considerations regarding settlement
Determines and negotiates complex claims settlement. Makes
recommendations to management for settlement amounts outside of
Maintains accurate and current claim file documentation throughout
the claims process for complex claims.
Proficient knowledge of estimating technology platforms. Utilizes
platforms to prepare claims estimates in order to manage complex
property insurance claims.
Supports workload surges and/or Catastrophe (CAT) operations as
needed to include working significant overtime; may involve
deployment travel during designated CATs.
May act as an informal resource for team members with less
Recognizes and solves obstacles that occurs in the claims process
without supervisory approval.
May require limited travel to resolve claims and conduct in-person
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not be able to change your responses.
High School Diploma/General Equivalency Diploma
2 years' relevant property claims adjusting experience of moderate
complexity that includes writing estimates involving dwelling and
Successfully acquire Property & Casualty (P&C) adjuster license
and state registrations within 90 days of hire.
Proficient knowledge of Xactimate or similar estimating
Advanced knowledge estimating losses of moderate complexity.
Proficient knowledge of property claims contracts and
interpretation of case law.
Demonstrated negotiation, investigation, communication and conflict
Ability to travel 50-75% of the year (local & non-local) and/or
work catastrophe duty when needed.
Developing knowledge of residential construction.
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined
spaces, to include attics and go beneath homes into crawl
May need to meet all USAA safe driving requirements including
verification of driving record through MVR & possession of valid
May require the ability to lift a minimum of 35 pounds to include
lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this
includes the ability to work at heights while inspecting roofs and
Prior experience adjusting property claims using virtual
Prior property field adjuster experience handling DWG, APS and ALE
Prior deployments in support of catastrophes.
Industry designations such as CPCU, AIC, SCLA.
Currently reside within or have the ability to self-relocate
withing Southern Salt lake City, UT area.
Xactimate Level 1 and/or Level 2 certification.
Currently hold an active Adjuster License.
Has served in the US Military or a Military Spouse.
The above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
USAA has an effective process for assessing market data and
establishing ranges to ensure we remain competitive. You are paid
within the salary range based on your experience and market
position. The salary range for this position is: $60,300.00
-$108,600.00 this does not include geographic differential it may
be applied based on your work location)
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
- Geographical Differential: Geographic pay differential is
additional pay provided to eligible employees working in locations
where market pay levels are above the national average.Shift
premium: will be addressed on an individual-basis for applicable
roles that are consistently scheduled for non-core hours.
At USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.
Keywords: USAA, Bountiful , Sr. Property Adjuster (field) - Southern Salt Lake City, UT, Other , Bountiful, Utah
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